CONTACT
Feel free to contact us — your journey is in the best hands.
Mailing address
3 Rockaway St., New Rochelle, NY 10801
FAQ – Natalux
GENERAL QUESTIONS
What makes Natalux truly exceptional?
At Natalux, we believe travel is more than getting from point A to point B. We provide a comfortable, calm and safe private experience. Our experienced drivers, premium minibuses and personalized attention make us a reliable and elegant choice.
What vehicles are available?
We operate premium Mercedes-Benz V-Class, Vito Tourer and Ford Transit Custom Titanium vehicles. Each minibus seats up to 8 passengers comfortably, and we can provide multiple vehicles for larger groups.
What types of trips do we provide?
Airport transfers, business trips, events, weddings, domestic and international travel – always tailored to passenger needs.
What does Natalux guarantee on every trip?
Reliability, punctuality, comfort, high-equipped vehicles and courteous, experienced drivers.
Booking, Payment, Cancellation
How can I book?
Online through our website or via email. A booking is valid once confirmed by our team.
How far in advance should I book?
A few days in advance is recommended, but we are flexible with short-notice requests.
Are there hidden costs?
No. The quoted price includes everything.
How can I modify or cancel?
Up to 48 hours: free,
48–24 hours: 50% fee,
Within 24 hours or no-show: full fee
What payment options are available?
Online payment, cash, card in the vehicle, bank transfer, invoice for corporate clients.
Contact
How can I contact Natalux?
Send a message via the website, email or call us. We respond quickly with personalized support.
